Shipping & Returns
The Premium Jane 30-Day Satisfaction Guarantee
At Premium Jane, we stand behind everything we make and everything we say. As such, if you are not completely satisfied with one of our products, feel free to contact us to request a refund or to make an exchange for a different product.
*Please note that ALL return requests must be made within 30 days of purchase – after 30 days, all sales are considered final. Also note that the customer is responsible for return shipping costs, and products MUST be returned prior to receiving a refund.
Can I return a Premium Jane product?
Yes. As we’ve said, we stand by the quality and effectiveness of each and every one of our products. If you are not fully satisfied, you may request a refund or exchange within 30 days of purchase.
What if it’s already been opened?
You may request to refund or exchange an opened product, as long as the package and/or labeling has not been destroyed, damaged, or otherwise tampered with.
Do I have to pay for return shipping?
Yes. All return shipping costs are the responsibility of the buyer. (You will receive e-mail instructions with how to package, address, and ship items for return).
30 Day Satisfaction Guaranteed
Diego –
Being able to order my favorite products in bulk has helped with my confidence as I know I am less likely to run out.
Jocelyn –
Slow delivery and I feel over priced. The actually product is good though once it actually turned up.
Marcus –
The citrus flavor is one of my favorite things about this oil that and the smooth feel that it has to it.
Sarrah –
This is one of my go to oil options because of it great bright flavor that always puts a smile on my face.
Lewis Penn –
The cbd oil has been so nice to wake up to during dark winter morning and just makes me feel that little bit better.
Katrina Richmond –
This citrus tincture has consistently been my favorite for a while now. I find it to be the most effective oil I have used plus it tastes great!
Candace L –
Wanted to stock up on this product, glad I’m able to do that now
Joe –
Being able to order in bulk and is something I would like to see from other brands too. It’s a great way to save money on products you’d use within the next 2-3 months anyway. This is my point of view. The oil is great and citrus is the best. Not too intense and doesn’t have a bad aftertaste.
Mariya –
The citrus flavor just is not for me. Still a big fan of Premium Jane’s oils though.
Madison Kent –
I love the citrus flavor of this potent cbd oil. So happy I can now buy it in bulk!
Kevin Blatch –
Worth trying out. I was told to give this a try by a friend and have loved it ever since
John P. –
I use this oil every day and so being able to place a bulk order has helped to save me so much time and energy.
Cyrus –
The citrus flavor is perfect for the summer months and works perfectly for me.
Mitch –
I have been using the mint oil for ages now but thought it was time to try something a little different I have been pleased with the citrus option and have found it to make a nice change of pace although I think the mint is still my favorite.
Yuri –
One of the best CBD oils that I’ve tried and so affordable when bought in bulk especially.
Jaylah Cox –
I originally ordered this for myself but now the whole family use it which means that ordering in bulk offers the best in terms of value. I would like to try some of the other flavors that I think I have seen available from premium Jane.
S. Hayes –
For that price I am pleased with my purchase and would order this again. My main issue is that I was hoping for a stronger flavor profile.
Henrieta –
Being able to order my favorite oil in bulk has made shopping so much easier so pleased to have found this. I obviously save up and delivery is relatively easier for most covid restrictions around my state.
Anna –
This CBD oil is probably my favorite because it has a good taste to it which is just what I need for dark winter mornings to get me moving. I also put it my tea which gives it a nice extra kick if you wish. A word of advice though is to wait out for the tea to not be super hot because then it’ll just be a waste of oil
Jarred S –
I ordered in bulk because I thought I was going to be using a lot of this oil but that has been the case and so I wish I had tried a much smaller bottle first.
Charlie –
The citrus flavor is by far my favorite and so I am glad that I found the bulk buy option for it.
Larsa –
I think it is great to be able to shop in bulk and means that I always have the items that I need on hand.
Trinny –
I was unsure when choosing the citrus option and think mint would have matched my taste a bit better. If you like citrus then this might be a better pick.
Julie –
I seem to get through so many of these and so I like the ability to stock up and know that I won’t run out.
Robert Maxwell –
Huge fan of being able to order in bulk hoping that Premium Jane add more oils soon.
Leon –
This oil does everything I would expect for a product of this price and as an added bonus tastes nice.
Ian J. –
I like having the bulk buy options I just wish there were more flavors and concentrations available.
Roxanne –
It is so nice to be able to stock up on my favorite items with the bulk feature, huge time saver.
Roberta –
The citrus has always been my favorite of all the oils and so I love being able to order in bulk and stock up.
Stan G. –
It is so important to me that I do not fun out of my favorite products and so this bulk option has been a welcome addition to my life.
Zachary Davis –
Citrus has quickly become my favorite flavor it is just so tasty and bright.